Skip to main content
English (IE) Help Centre home page English (IE)
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. English (IE)
  2. Gift Cards
  3. FAQs

FAQs

  • How do I find out my gift card balance?
  • I am having issues with my gift card, who do I contact?
  • I bought items using a gift card and I want to return them, how will I be refunded?
  • Can I return my gift card or e-gift card?
  • I redeemed my gift card, however, did not finalise my purchase. Why is my gift card balance showing as redeemed?
  • Can I exchange my gift card or e-gift card for cash?
  • Can I buy a gift card online and collect it in store?
  • How will my gift card be delivered?
  • Does my gift card expire?
  • Can I send a gift message with my gift card?
  • Can I pay for my online order using both a gift card and credit card?
  • Can I pay for my online order using multiple gift cards at the same time?
  • Where do I find the gift card number and pin?
  • Where can I use my gift card or digital e-gift card?
  • I did not receive the digital e-gift card email. What should I do?
  • Can I purchase an digital e-gift card?
  • How can I purchase a gift card?
English (IE)